About Five Star Laundry
We share the commitment and passion of each organization to service the guest and your team with a consistent product so that you meet your goals.
Our facilities embrace a total quality approach and all aspects of the operation are continually monitored to ensure that standards are adhered to and that the product produced is consistent.
As laundry partners, our client service managers have extensive hotel operational experience, and meet regularly with our hotels to show them how Five Star can work with them to better meet their needs.
services we offer
Outsourced Laundry and Dry Cleaning
For customer owned linen, we offer customized pricing and service for rooms linen and terry, food and beverage, specialty pieces, dry cleaning, uniforms, and guest valet. We offer long term programs, as well as emergency or temporary service.
Total Linen Management
Through this unique 360-degree program, we offer linen inventory management and dock-to-closet linen and laundry service.
On Premise Operations
We offer our expertise and proven process driven procedures to hotel ownership groups and independent properties for on premise laundry management or consultation.
Inventory Control and Customer Service
Dedicated service teams for every client work directly with our production managers and oversee inventory control and day to day communications, including access to a proprietary CRM system, linen tracking software, and GPS fleet management.
Feel free to contact us anytime: (312) 944-7827
Five Star’s equipment is state of the art and ranges from small 30 pound commercial washers to the highly sophisticated tunnel washers for maximized throughput. The equipment is maintained by a staff of highly trained technicians who are aided by a computerized preventative maintenance software program.
All linen is tracked using customized software which interfaces with our billing system and allows us to provide daily, weekly, and monthly reporting to our customers.
We utilize eco-friendly practices in our facilities including water and resource conservation including using peroxide bleach instead of chlorine bleach. In addition to being kinder to the earth peroxide bleach results in less linting and longer life of your linen.